Reviews

Everywhere you look,
we’re getting  rave reviews

WHAT OUR CUSTOMERS SAY

Customer satisfaction is our top priority and it shows in our reviews. Here are a few kind words left recently by our customers. We appreciate you!

Matt came in a very timely manner. Work was accomplished and appears to be done well. I have no complaints.
David Fluck
21:46 09 Nov 18
Justin Tucker was the Tech. He was friendly and knowledgeable. He knew exactly what the problem was and made the necessary repair.Great Job. I would always use Precision again if I have any garage door issues in the future.read more
Stewart Kahn
19:17 26 Oct 18
Nate was very polite and knowledgeable about our garage door dilemma. He was prompt and earlier than the appointed time. He phoned ahead to alert us of his approximate arrival. He assessed the situation and gave us options to choose from. He educated us about our type of garage door and the opener that is typically used with it. He basically did an overall replacement of all moving parts, (spring, cables, bearings etc..). He made sure that the opener wasn’t damaged in any way from the broken spring on the garage door. He was finished within the hour. Everything works great and we are now able to get our vehicles out. When the spring breaks on your garage door, there is no way you can lift this door. It was a little expensive but at least we didn’t have to buy an entire door assembly.read more
Cheryl Chmilewski
01:15 21 Oct 18
Outstanding service! Nate is great! Total professional. He handled our issue swiftly and solved our problem perfectly. We are so pleased!
Cindi Caron
03:17 28 Sep 18
Called for an appointment and was surprised that I could have a tech come the same day. Matt arrived ahead of schedule, inspected the garage door and gave me a tune up to get things working properly again. He explained what would need to be done in the future, and the cost. I will certainly call them when the time comes to get that work done.read more
Karen Smith
12:18 06 Sep 18
Michael Davis replaced the tension springs and just about everything else that moves on both of my single car garage doors. I think I paid a premium price ($900) but I also believe I got the quality of service I paid for. Both doors are balanced and glide effortlessly and quietly along the tracks. Michael took the time to inspect and adjust every aspect of the garage door system including the opener (which I installed myself).read more
Frank Bellacera
10:50 04 Sep 18
This was our first time using Precision but it definitely won’t be our last. Matt was very professional and thorough. If all the service professionals are as good as Matt I won’t hesitate to recommend this company. Thanks for the fast and professional service.read more
Danielle Jefferson
14:17 02 Aug 18
I needed same day service and I got just that. The technician was very nice and truly professional. The price for a new garage door was about the same as the big box store with faster install time and a much better warranty. I highly recommend Precision Overhead Doorread more
Ken
10:04 18 Jul 18
I highly recommend Precision. From the time I made the call to the time the repair was completed only took a few hours on the same day. Nate was early and was very efficient and courteous to my parents. I like that they have lifetime warranty on their service as well. Great service!read more
Soojung Kim
00:35 04 Jul 18
Technician Mark called 1/2 hr before coming. Very knowledgeable and friendly technician. Originally scheduled as a tune-up but after pointing out several potential problems I decided on the complete overhaul package. All parts were on the truck. Technician completed job in a little over an hour. Very satisfied. Definitely would recommend.Bob PNorth Myrtle Beachread more
Robert Pugliese
16:15 23 Jun 18
I called late on a Monday and was able to get scheduled for 8:00 Tuesday morning. Matt arrived promptly on time and did a thorough assessment of the problem. He explained all my repair options and the advantages of each. I took his advice and opted for the door overhaul, in addition to the logic board replacement. The door was the original and had been installed improperly. There were wrong parts and incorrect assembly. Matt worked diligently to make things right. What was normally a two hour job took four, as he wouldn’t be satisfied with anything less than perfection. He stopped back by late in the afternoon to make sure all adjustments were made correctly. Excellent service, fair price, and explanations of every step in the repair process.read more
Jim Hitchcock
03:26 13 Jun 18
He was quick to come when our door broke on a Saturday. He was very knowledgeable and explained everything to us in easy to understand terms. Overall great service!
Julie Woodson
01:29 10 Jun 18
Nate was well prepared and efficient. He offered options and upgrades. Arrived in 30 minutes. Thanks for great service.
Steve Beatty
14:26 15 May 18
I called and spoke with James the first call i made and he was very helpful and informative. I called the next day and set up an appointment. Nate called and offered to come early . I said that was perfect .he showed up in a clean, well decaled truck and was in full uniform when I met him. He was polite, respectful, knowledgeable and ready to work. His professionalism coupled with his concise and efficient manner was great.I work in a service industry as well and this gentleman is the kind of professional you want knocking on your door. He is definitely an asset to the company. The price is low and the value is high. I will definitely use this company for any of my garage door needs.read more
Steven Riddei
23:16 09 May 18
By far the best customer service ever...quick response versus the competition as they would not even come out to check out our problem. On time every time. Prompt and Courteous
elwin miles
21:55 08 May 18
Had some issues with the door we were not aware of, Nate explained them to us and we gave him the go ahead to repair and replace what needed to be done. When we are ready for a new garage door, we will be calling Precision Overhead Garage Door Service.read more
Joan L Hobeck
19:10 06 May 18
I called and spoke with James the first call i made and he was very helpful and informative. I called the next day and set up an appointment. Nate called and offered to come early . I said that was perfect .he showed up in a clean, well decaled truck and was in full uniform when I met him. He was polite, respectful, knowledgeable and ready to work. His professionalism coupled with his concise and efficient manner was great.I work in a service industry as well and this gentleman is the kind of professional you want knocking on your door. He is definitely an asset to the company. The price is low and the value is high. I will definitely use this company for any of my garage door needs.read more
Steven Riddei
22:38 02 May 18
We were very pleased with the service we received. The receptionist that took our information over the phone was courteous and efficient. The young man, Nate, who came to the house was on time, respectful of our wants and needs, and very knowledgeable about the job. He was able to fix our door easily. Finally we have a garage door that works with a push of the button! We highly recommend this company for your garage door needs.read more
Aline Marquis
10:54 13 Apr 18
One of the main springs broke on Wednesday afternoon. Called Precision and they had a technician round within 2 hours. He was polite and knowledgeable, fitted new springs in an hour or so, and left us very happy. If you have to have a garage door attended to, I would recommend this company. Thanks, guys!read more
David Leigh
21:23 12 Apr 18
Arrived a little before appointment time. Very professional and knowledgeable. After I recovered from the price to have door repaired, I was impressed with the work done. I would recommend Precision Overhead Garage Door Service and technician Nick.read more
Frances Preslar
01:27 17 Feb 18
I highly recommend Precision. They were prompt, professional, and very thorough. Showed up when they said they would and resolved my issue on the spot. Very satisfied.
John Lester
23:00 17 Jan 18
I went on line to Home Advisor to check out companies for the repair of our garage door. You couldn't ask for a more courteous and profession company to deal with. Sameday service to replace our springs, roller, and cable. Our gratitude goes out to staff and especially to Justin and Nate.read more
Donna Tesky
20:27 11 Dec 17
Excellent service before and after
michael cooper
13:37 04 Dec 17
The Precision team were quick to respond, did excellent work, and now I can't tell when someone comes home because the door is so quiet compared the unit that was installed when the house was built.
Roy King
16:39 21 Nov 17
Google Rating
4.9

WHAT OUR
CUSTOMERS SAY

Customer satisfaction is our top priority and it shows in our reviews. Here are a few kind words left recently by our customers.
We appreciate you!

Matt came in a very timely manner. Work was accomplished and appears to be done well. I have no complaints.
David Fluck
21:46 09 Nov 18
Justin Tucker was the Tech. He was friendly and knowledgeable. He knew exactly what the problem was and made the necessary repair.Great Job. I would always use Precision again if I have any garage door issues in the future.read more
Stewart Kahn
19:17 26 Oct 18
Nate was very polite and knowledgeable about our garage door dilemma. He was prompt and earlier than the appointed time. He phoned ahead to alert us of his approximate arrival. He assessed the situation and gave us options to choose from. He educated us about our type of garage door and the opener that is typically used with it. He basically did an overall replacement of all moving parts, (spring, cables, bearings etc..). He made sure that the opener wasn’t damaged in any way from the broken spring on the garage door. He was finished within the hour. Everything works great and we are now able to get our vehicles out. When the spring breaks on your garage door, there is no way you can lift this door. It was a little expensive but at least we didn’t have to buy an entire door assembly.read more
Cheryl Chmilewski
01:15 21 Oct 18
Outstanding service! Nate is great! Total professional. He handled our issue swiftly and solved our problem perfectly. We are so pleased!
Cindi Caron
03:17 28 Sep 18
Called for an appointment and was surprised that I could have a tech come the same day. Matt arrived ahead of schedule, inspected the garage door and gave me a tune up to get things working properly again. He explained what would need to be done in the future, and the cost. I will certainly call them when the time comes to get that work done.read more
Karen Smith
12:18 06 Sep 18
Michael Davis replaced the tension springs and just about everything else that moves on both of my single car garage doors. I think I paid a premium price ($900) but I also believe I got the quality of service I paid for. Both doors are balanced and glide effortlessly and quietly along the tracks. Michael took the time to inspect and adjust every aspect of the garage door system including the opener (which I installed myself).read more
Frank Bellacera
10:50 04 Sep 18
This was our first time using Precision but it definitely won’t be our last. Matt was very professional and thorough. If all the service professionals are as good as Matt I won’t hesitate to recommend this company. Thanks for the fast and professional service.read more
Danielle Jefferson
14:17 02 Aug 18
I needed same day service and I got just that. The technician was very nice and truly professional. The price for a new garage door was about the same as the big box store with faster install time and a much better warranty. I highly recommend Precision Overhead Doorread more
Ken
10:04 18 Jul 18
I highly recommend Precision. From the time I made the call to the time the repair was completed only took a few hours on the same day. Nate was early and was very efficient and courteous to my parents. I like that they have lifetime warranty on their service as well. Great service!read more
Soojung Kim
00:35 04 Jul 18
Technician Mark called 1/2 hr before coming. Very knowledgeable and friendly technician. Originally scheduled as a tune-up but after pointing out several potential problems I decided on the complete overhaul package. All parts were on the truck. Technician completed job in a little over an hour. Very satisfied. Definitely would recommend.Bob PNorth Myrtle Beachread more
Robert Pugliese
16:15 23 Jun 18
I called late on a Monday and was able to get scheduled for 8:00 Tuesday morning. Matt arrived promptly on time and did a thorough assessment of the problem. He explained all my repair options and the advantages of each. I took his advice and opted for the door overhaul, in addition to the logic board replacement. The door was the original and had been installed improperly. There were wrong parts and incorrect assembly. Matt worked diligently to make things right. What was normally a two hour job took four, as he wouldn’t be satisfied with anything less than perfection. He stopped back by late in the afternoon to make sure all adjustments were made correctly. Excellent service, fair price, and explanations of every step in the repair process.read more
Jim Hitchcock
03:26 13 Jun 18
He was quick to come when our door broke on a Saturday. He was very knowledgeable and explained everything to us in easy to understand terms. Overall great service!
Julie Woodson
01:29 10 Jun 18
Nate was well prepared and efficient. He offered options and upgrades. Arrived in 30 minutes. Thanks for great service.
Steve Beatty
14:26 15 May 18
I called and spoke with James the first call i made and he was very helpful and informative. I called the next day and set up an appointment. Nate called and offered to come early . I said that was perfect .he showed up in a clean, well decaled truck and was in full uniform when I met him. He was polite, respectful, knowledgeable and ready to work. His professionalism coupled with his concise and efficient manner was great.I work in a service industry as well and this gentleman is the kind of professional you want knocking on your door. He is definitely an asset to the company. The price is low and the value is high. I will definitely use this company for any of my garage door needs.read more
Steven Riddei
23:16 09 May 18
By far the best customer service ever...quick response versus the competition as they would not even come out to check out our problem. On time every time. Prompt and Courteous
elwin miles
21:55 08 May 18
Had some issues with the door we were not aware of, Nate explained them to us and we gave him the go ahead to repair and replace what needed to be done. When we are ready for a new garage door, we will be calling Precision Overhead Garage Door Service.read more
Joan L Hobeck
19:10 06 May 18
I called and spoke with James the first call i made and he was very helpful and informative. I called the next day and set up an appointment. Nate called and offered to come early . I said that was perfect .he showed up in a clean, well decaled truck and was in full uniform when I met him. He was polite, respectful, knowledgeable and ready to work. His professionalism coupled with his concise and efficient manner was great.I work in a service industry as well and this gentleman is the kind of professional you want knocking on your door. He is definitely an asset to the company. The price is low and the value is high. I will definitely use this company for any of my garage door needs.read more
Steven Riddei
22:38 02 May 18
We were very pleased with the service we received. The receptionist that took our information over the phone was courteous and efficient. The young man, Nate, who came to the house was on time, respectful of our wants and needs, and very knowledgeable about the job. He was able to fix our door easily. Finally we have a garage door that works with a push of the button! We highly recommend this company for your garage door needs.read more
Aline Marquis
10:54 13 Apr 18
One of the main springs broke on Wednesday afternoon. Called Precision and they had a technician round within 2 hours. He was polite and knowledgeable, fitted new springs in an hour or so, and left us very happy. If you have to have a garage door attended to, I would recommend this company. Thanks, guys!read more
David Leigh
21:23 12 Apr 18
Arrived a little before appointment time. Very professional and knowledgeable. After I recovered from the price to have door repaired, I was impressed with the work done. I would recommend Precision Overhead Garage Door Service and technician Nick.read more
Frances Preslar
01:27 17 Feb 18
I highly recommend Precision. They were prompt, professional, and very thorough. Showed up when they said they would and resolved my issue on the spot. Very satisfied.
John Lester
23:00 17 Jan 18
I went on line to Home Advisor to check out companies for the repair of our garage door. You couldn't ask for a more courteous and profession company to deal with. Sameday service to replace our springs, roller, and cable. Our gratitude goes out to staff and especially to Justin and Nate.read more
Donna Tesky
20:27 11 Dec 17
Excellent service before and after
michael cooper
13:37 04 Dec 17
The Precision team were quick to respond, did excellent work, and now I can't tell when someone comes home because the door is so quiet compared the unit that was installed when the house was built.
Roy King
16:39 21 Nov 17
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